Now Hiring: Student Tech Support Services

The College of Science and Engineering Information Technology (CSE-IT) office is seeking to hire Student Tech Support to assist CSE-IT staff in supporting the technology needs of CSE departments, staff, and faculty, including migrating content in Drupal as part of the Collegiate Website Project. On-the-job training is provided to advance to higher tiers of technical support.

Job Duties

  • 85% Assist in migrating content into new website components for units across the college
  • 10% Answer questions from editors in units and provide basic trouble-shooting and training on website content migration
  • 5% Assist with other web related duties as assigned

Required Qualifications

  • Must be currently registered undergraduate student pursuing a degree at the University of Minnesota 
  • Demonstrated ability to work independently and as part of a team with a strong commitment to dependability, customer service, and training

Preferred Qualifications

  • Strong written and verbal communications skills
  • Demonstrated skill in working with websites
  • Basic experience with HTML 
  • Proven competency working in Web content management systems such as Drupal or WordPress
  • Commitment to developing content that meets accessibility guidelines; willingness to train others on accessibility
  • Ability to solve problems and work on multiple projects simultaneously
  • Student with work-study funds preferred