Resolved: Service Degradation: CSE Printers unable to print
Service Outage

When
Monday, November 01, 2021

Impact
CSE Labs Printers

 

 

Outage Description
At 9am, CSE-IT began receiving reports of issues regarding printers in CSE Labs. Users are currently unable to print.
You would get an error message of having zero balance or card not found in database

Outage Updates
11/014/2021, 10:30 a.m., CSE-IT began receiving reports of issues regarding At 9am, CSE-IT began receiving reports of issues regarding printers in CSE Labs. Users are currently unable to print.
You would get an error message of having zero balance or card not found in database
We are still investigating the cause(s) of this issue and we will update this notice once service is restored.

Outage Updates

11/01/2021, 11:46 a.m., CSE-IT began receiving reports of issues regarding At 9am, CSE-IT began receiving reports of issues regarding printers in CSE Labs. Users are currently unable to print.
You would get an error message of having zero balance or card not found in database. There were some issues authenticating the user and card numbers. We believe this incident is resolved as printing is now enable to all users. Please contact CSE-IT if you are still experiencing issues.

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