Resolved: Service Degradation: Electron-based programs in VOLE
Service Degradation

When

Monday, December 07, 2020

Services Affected

Virtual Online Linux Environment (VOLE)

Degradation Description

In the morning, CSE-IT made an update to VOLE that prevents electron-based programs (including Atom and VSCode) from running. VOLE can still be used for other, non-electron based applications.

Work Arounds

You can still use electron-based programs (Atom, VSCode, etc.) by visiting an Ubuntu CSE Lab computer in person or Secure Shelling (SSH) into an Ubuntu CSE Lab computer.

Degradation Updates

  • 12/08/2020, 3:30 p.m. As of the morning of 12/08/20, access to electron-based programs (including Atom and VSCode) has been restored in VOLE. A notice warning the user that there is the potential for data loss should be displayed before the program launches. No action should be necessary to restore service from the client-side. If you are still having the symptoms described above, please contact CSE-IT immediately at 612-625-0876 or csehelp@umn.edu.
  • 12/07/2020, 11:48 a.m. We are working to reverse the change to VOLE. We will provide an update when the change has been reverted.

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