ISyE Seminar Series: Erik Erickson

"Using Data and Analytics to Improve Human Services"

Presentation by Erik Erickson
Senior Analytics Manager
Department of Human Services
Hennepin County

Wednesday, October 2
3:15pm - Refreshments, Lind Hall 305
3:30pm - Graduate Seminar, Lind Hall 305



In this presentation, Dr. Erickson will discuss how we are using advanced analytics and machine learning techniques to solve a variety of real-world problems in Human Services. Dr. Erickson will highlight specific examples related to reducing unnecessary churn, moving towards individualized services, and the automation of internal processes. Through these examples, Dr. Erickson will share his approach to effectively leveraging these techniques, key challenges, and how we’ve learned from early failures. As local governments work to improve their use of data, Dr. Erickson hopes these examples illustrate the tremendous opportunities (and some key risks) to improve the well-being of our communities through the effective use of data and analytics. 



Dr. Erik Erickson is the senior analytics manager for Hennepin County’s Human Services Department. In this role Dr. Erickson is responsible for developing and implementing a human services data strategy, furthering the role of data science, and fully leveraging county data as both an operational and strategic asset. Dr. Erickson has a background in applied research and program evaluation. He holds a Master’s degree in Educational Policy and a PhD in Organizational Leadership, Policy, and Development. Dr. Erickson has been at Hennepin County for six years. 


Seminar Video:

Start date
Wednesday, Oct. 2, 2019, 3:15 p.m.

Lind Hall
Room 305