ISyE Graduate Seminar: Using Data Analytics to Improve Human Services

“Using Data and Analytics to Improve Human Services”

Please join us for our next seminar of fall semester. This analytics-focused seminar will feature Erik Erickson from the Hennepin County Department of Human Services who will discuss how we can use data and analytics to improve human services.

Livestreaming: Again this year we are coordinating with the Institute for Mathematics and its Applications to livestream our seminars on the IMA YouTube Channel. Attend in person or watch the livestream. 

3:15 p.m. - Refreshments
3:30 p.m. - Graduate Seminar

Erik Erickson
Senior Analytics Manager
Department of Human Services
Hennepin County

About the seminar
In this presentation, Erickson will discuss how we are using advanced analytics and machine learning techniques to solve a variety of real-world problems in Human Services. He will highlight specific examples related to reducing unnecessary churn, moving toward individualized services, and the automation of internal processes.

Through these examples, Erickson will share his approach to effectively leveraging these techniques, key challenges, and how we have learned from early failures. As local governments work to improve their use of data, Erickson hopes these examples illustrate the tremendous opportunities (and some key risks) to improve the well-being of our communities through the effective use of data and analytics.

About the speaker
Erik Erickson is the senior analytics manager for Hennepin County’s Human Services Department. In this role, Erickson is responsible for developing and implementing a human services data strategy, furthering the role of data science, and fully leveraging county data as both an operational and strategic asset.

Erickson has a background in applied research and program evaluation. He holds a Master’s degree in Educational Policy and a Ph.D. in Organizational Leadership, Policy, and Development. Erickson has been at Hennepin County for six years.