Managed and Self-Managed Hosting
CSE-IT offers managed and self-managed models of support for University-owned computers. A managed machine lets you focus on your research or instructional needs without having to worry about details of keeping a machine running reliably or troubleshooting issues.
Available Operating Systems (OS)
- Rocky Linux (RedHat Family)
- Choose your own OS
CSE-IT supports troubleshooting, configuration, and maintenance of the following on managed machines:
- Anti-Virus Software (where applicable)
- Hardware (While under service contract)
- Standard Software
- Security Patches & Updates
- 3rd-Party Software
- User Account Management
- File Shares
- Backups of managed data, such as home directories and project space
- Compliance with University standards and policies
You are responsible for the troubleshooting, configuration, and maintenance of self-managed machines. Including, ensuring that your machine complies with University standards and policies. CSE-IT will provide limited assistance with hardware and standard software.
Due to the wide range of potential hardware and software, we strongly recommend that system administration be trusted only to full-time professionals—especially when any restricted or highly-restricted data is involved.
CSE-IT staff may audit the security and management practices of self-managed machines.
Benefits of Managed Machines
- One-click installation of many common software applications via Software Center (Windows) or Self Service (macOS).
- Integration into the University’s IT infrastructure, such as accounts, file servers, and storage.
- Automated access to networked printers.
- More help at your disposal from CSE-IT and the Office of Information Technology.
- For instructors, a managed desktop will be more similar to managed computers that students use in CSE computer labs.
When to Choose a Self-Managed Machine
- CSE-IT recommends a self-managed virtual machine if:
- Your research or instructional work requires root access.
- You need a machine that can be securely isolated from public University networks.
- CSE-IT recommends a self-managed physical machine if:
- You are testing hardware, e.g. developing hardware drivers.
- You have scientific instruments whose control machines cannot be managed as a standard University desktop. See our services for Research Lab and Instrument Host Support and Instructional Lab and Instrument Host Support.
- You have performance requirements that exceed what a virtual self-managed machine can provide, with a similar use case.
Switching Between Self-Managed and Managed Machines
- When switching between options, back up your data first as your machine will be completely wiped and an OS reinstalled.
- Moving from self-managed to managed is recommended.
- Switching back and forth between options is discouraged.
- Changing states during winter break or summer break helps avoid interruptions while classes are in session.
Request a Self-Managed Machine