Standard Networking

Provides standard network-related request fulfillment and incident resolution on behalf of CSE-IT-supported units.

What's Included

• Wired and wireless networking support, including peer- and partner-level interaction with OIT networking personnel.
• DHCP assignment.
• VLAN assignment and management.
• VPN provisioning.
• IP addressing and hostnames (DNS registration).
• Configuration and maintenance of OIT-provided firewall.
• Custom wall-to-CPU cabling, on request.
• Network-related troubleshooting and diagnostics.
• Facilitation of remote access via DHCP, DNS, and/or firewall configurations, plus any configuration assistance necessary on CSE-IT supported desktops.

What's Not Included

• OIT-provided network infrastructure is maintained by OIT, and incidents may be beyond CSE-IT’s control.
• Instruction- or research-related networking needs are addressed via other CSE-IT services.

What You Need to Do

• To request a CSE firewall rule, fill out the request form.