Resolved: Service Outage: Math Machines Down in Vincent Hall
Service Outage

When

Thursday, October 1, 2020

Units Affected

School of Mathematics

Outage Description

Shortly after 11:00am, CSE-IT became aware that many of the machines in the Math department had lost network connectivity. We are investigating the root cause of the outage, however, it appears that rebooting the machines restores its network connectivity. We are actively working to reboot the affected machines in the Math department to restore connectivity. We will update this notice in one hour, at 1:52pm.

Outage Updates

  • 10/02/2020, 3:15 p.m. Outage Resolved. As of the time of this post, the outage in Vincent Hall has been resolved. If you are still having trouble accessing your machine, please reach out to CSE-IT either by email csehelp@umn.edu or phone 612-625-0876
  • 10/01/2020, 8:07 p.m. As of 8:00pm today, the majority of machines in Vincent Hall are back online. CSE-IT will continue to work on the few remaining machines tomorrow morning, 10/02/20. If you are still having trouble accessing your machine, please reach out to CSE-IT either by email csehelp@umn.edu or phone 612-625-0876
  • 10/01/2020, 5:26 p.m. The majority of the hosts in Vincent should be back online. We will continue to work on the last remaining few and post another update once that is completed.
  • 10/01/2020, 3:52 p.m. We are continuing to verify that all of the impacted machines are powered on and connected to the network. We will post an additional update in one hour from the time of this post.
  • 10/01/2020, 2:52 p.m. Machines that were previously down due to the power outage should now be seeing signs of recovery. We are working to verify that all hosts are powered on and connected to the network. We will post an additional update in one hour from the time of this post.
  • 10/01/2020, 1:52 p.m. Our initial analysis indicates that the cause of this outage is due to complications from a planned power outage in Vincent Hall early this morning. We are working to reboot the affected machines and will post an additional update in one hour from the time of this post.

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