CSE-IT Out Of Support Operating System Upgrades
Overview
As we approach End Of Life for operating systems running on CSE-IT managed machines, CSE-IT will be starting a concentrated effort to upgrade any machines running such an OS to a more recent and supported version.
This is done not only so CSE-IT can provide current software, but because those systems no longer receive security patches. This is disallowed by the university at large as it can compromise multiple systems.
Who Is Affected
Anyone running Ubuntu version 20.04 or earlier. Ubuntu 20.04 will reach end of life on May 31st, 2025. Machines running this version should be upgraded to the current version before that date.
Required Action
Anyone running Ubuntu version 20.04 or earlier must contact the CSE-IT Helpdesk and schedule an upgrade at their convenience before May 31st, 2025.
Systems that have not been scheduled for an upgrade will have an upgrade date selected for them. All efforts will be made to reach the owners and users of such systems to coordinate this date.
Frequently Asked Questions
+
How do I check the version of Ubuntu on my system?
Launch a terminal and type
lsb_release -a
The version of Ubuntu will be listed in the Description and Release fields. Example:
Distributor ID: Ubuntu
Description: Ubuntu 20.04.6 LTS
Release: 20.04
Codename: focal
+
Can I get an exception?
It may be possible to request an exception. It should be noted that exemptions are temporary and require justification and an upgrade plan.
It also may be possible to purchase an Ubuntu Pro subscription. This is a yearly subscription that extends support five years past end-of-life.
Contact the CSE-IT Helpdesk if you need to explore those options.
+
What if my system’s hardware is not supported by Ubuntu 24.04?
Contact the CSE-IT helpdesk. We may be able to assist in acquiring newer hardware or find another solution.
+
What happens if a machine does not get upgraded before the final deadline?
Machines that are not upgraded will be disconnected from the network. Access will not be restored without an upgrade. Users will have to contact CSE-IT ro resolve this.