Melissa Boom is a Senior Director for the Manufacturing Leadership Council, the digital transformation division of the National Association of Manufacturers, where she is focused on events content bringing more than 30 years of experience in manufacturing, engineering, operations and digital transformation. She has held executive roles including Vice President of Business Excellence and Director-level positions in Quality, Program Management Office and Enterprise Systems. Known for her people-centered approach to improvement, she has helped organizations strengthen systems, reduce risk and empower individuals.

Her background includes leading enterprise-wide initiatives in operational excellence, lean, structured problem solving, quality systems, process maturity, risk analysis and change management.

Melissa holds a Bachelor of Science in Industrial Engineering from Iowa State University and a Master of Science in Management of Technology from the University of Minnesota, along with certifications in lean, six sigma and communications. She is also a 2024 Women MAKE America honoree (now known as Step Ahead Awards) through the Manufacturing Institute.

She lives in Eden Prairie, Minnesota, with her family.