Website Support / Consulting

Provides website guidance, consulting, instruction, triage, and troubleshooting, for standard University web platforms and tools including Drupal Lite and Google Sites. Provides consultation for instructional and research website needs that cannot be met by these platforms.

What's Included

• Recommendations for matching the right solution to meet your needs.
• Instructional, research group, and Student group website consultations.
• Consulting / guidance / oversight for other groups or individuals in the college that write software/code/setup websites to ensure best practices
• Basic instructions for creating and editing Google Sites.
• Assistance requesting new Drupal Lite sites through the Office of Information Technology.
• Advice on University policies and standards including digital accessibility and branding.

What's Not Included

• All support relating to CSE unit websites and Enterprise Drupal is available via our Collegiate Website Work service.
• Significant website customization or assistance is available via CSE-IT’s Custom Solutions Development and Custom Solutions Maintenance services.

What You Need to Do

• For new websites, request a Drupal Lite site or create a Google Site.
• For existing websites, email help@umn.edu to report issues or request assistance.
• For research group or faculty websites, it is strongly recommended to use Drupal Lite or Google Sites. If your site requires features that cannot be achieved within these tools, contact csehelp@umn.edu for a consultatoin
• Manage content on your site.
  • Ensure your site adheres to the University of Minnesota’s accessibility standards.
  • Ensure your site adheres to the University of Minnesota’s branding policy.