Understanding your PopeTech report
To help you maintain an inclusive digital experience, site owners receive a monthly PopeTech report detailing any accessibility errors on their website. Use the guide below to learn how to download, view, and interpret your report so you can easily apply fixes.
Step 1: Access your report
Your monthly accessibility reports are stored on Google Drive. You will receive an automated email each month containing a link to your specific report.
- Click the link in your email. The report should automatically download to your Downloads folder.
- Open the file. The report is saved as an .html file. For the best experience, right-click the file and select Open with, then choose a web browser like Chrome, Firefox, or Safari.
Step 2: View your report
Once opened in your browser, your report will provide a summary of accessibility errors found on your site.
- The "Included Results" Table: This section lists each type of error found and how many times it appears.
- A Note on Links: You may see links under the "Result Type" column that prompt you to log into PopeTech. Please ignore these links.
- Action: Scroll down past the summary to the section titled Results Detailed.
Step 3: Review and fix errors
The Results Detailed section provides the specific information you need to fix your site. Each row includes the error description, the specific text or HTML involved, and a link to the affected page.
To fix an error efficiently:
- Locate the WAVE report link for that error in the furthest right column.
- Click the WAVE report link. This opens a visual overlay of your webpage, highlighting exactly where the error is located.
- Ignore the "PopeTech Scan" link. This requires a separate login and is not needed for most fixes.
- Use the visual cues from the WAVE report to navigate your website editor and apply the necessary changes.
Our Self-Help Guides may be a good resource to use when fixing your errors.
Frequently Asked Questions
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Why didn’t I receive a report this month?
Reports are typically sent during the first week of each month. If you didn't receive one, it means your site had zero accessibility errors.
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Why can’t I open my report link?
Reports are restricted to UMN Twin Cities accounts. If you see a "403 Error," you are likely signed into a personal Gmail account. Switch to your University account and try the link again.
You may need to open an "incognito" or "private" browser window to ensure you are not logged into any account prior to viewing your report.
Still having trouble? Contact us at [email protected].
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Can I get an updated report before next month?
Yes. If you have finished making fixes and want to verify them immediately, email [email protected] to request a manual scan.
Please note it can sometimes take PopeTech up to three days for the new scan to complete and the report to be generated.
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What if my report shows an error that I know is correct (a "false positive")?
If you are confident that an item (like color contrast) already meets accessibility requirements but it is still being flagged:
Email the CSE Accessibility team to request a manual review of the error(s). Our team will review the errors to confirm if it is a "false positive."
If confirmed, we will "mute" that error in PopeTech so it no longer appears in your monthly reports.
Note on WAVE vs. PopeTech:
Even after we "mute" an error in your monthly PopeTech report, that same error may still show up if you run an individual WAVE report on that page. This is normal. Always rely on your monthly PopeTech report as the final "source of truth" for which errors still need your attention.
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How can I make the WAVE results easier to understand?
The WAVE tool defaults to showing multiple types of information about a page, which can be unnecessary when looking for a specific error. The different types of information are displayed on the left column of a WAVE results page.
You can declutter the results by unchecking all types of results except for Errors and Contrast Errors